We offer international shipping services for over 200 countries and islands worldwide. Nothing means more to us than bringing our customers with great value and service. And striving to deliver a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We supply global shipping for over 200 countries around the world. If you are failed to order in our store that may because your place haven’t been covered in our online shipping , in that case, pls contact us first, we will check the proper shipping way for you.
How do we ship orders?
We ship all the packages with ePacket, China post, Singapore Post, EMS, special lines, DHL,UPS and Fedex, Aramex etc, that depends on the weight and size of the parcels, and if it built-in with batteries.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive at your country.
How long does shipping take?
Shipping time varies by locations. below estimated shipping times for your reference:
Location *Estimated Shipping Time
North America, Europe:4-20 work days
Australia, New Zealand:4-25 work days
Central & South America:5-45 work days
Asia:3-20 work days
Africa:4-45 work days
*The shipping time doesn’t include the order processing time of 2-5 days.
Do you provide tracking information?
Yes, you will receive an email contains the tracking number automatically once your order being shipped, you can check the status on your order page. If you haven’t received the tracking info within 5 work days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order has been placed over 5 business days and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
Usually we will ship your orders in one packages, however sometimes for logistical reasons or ship form different warehouses, items in one order may will be delivered in several separate packages, even if you’ve specified combined shipping. In that case, you will get different tracking numbers for all your items.
You can check the tracking status in your order page, if you still have any questions on the shipping, please be free to contact us, we will do our best to help you.